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Ø Treatment Excellence: IVRS is committed to a comprehensive system of care for the purpose of increasing access, improving quality of care, expanding services and achieving the best possible outcomes where recovery through IVRS’ continuum of care is fully integrated.
Ø Communication: IVRS embraces frequent and open communication to provide for the best decisions in day-to-day operations. Effective communication is attained through active listening, openly sharing ideas, cooperative and team problem-solving, respect and courtesy.
Ø Respect: IVRS is committed to clients and each other and this can be demonstrated through respect to all those IVRS serves. This is accomplished by treating clients and each other with dignity and value.
Ø Focus: IVRS’ focus is to exceed expectations of clients and each other. IVRS will operate the organization in a professional and courteous manner, remain responsive to client needs and conduct business in a way which underscores IVRS’ commitment to excellence.
Ø Staff Development: IVRS is committed to staff development through fostering an environment of learning, recognition for best practices and effective leadership. IVRS will promote an environment of constant improvement and the idea of never being satisfied with status quo through staff development.
Ø Inclusion: IVRS will foster an environment where clients and staff can grow, celebrate recovery and embrace diversity and opinion for the purpose of achieving IVRS’ mission and values.
Ø Integrity: IVRS operates at all times in an honest and ethical manner to strive for the highest ethical standards in every aspect of our job. This is attained through IVRS’ approach to quality, confidentiality and privacy exceeding client expectations, accountability and follow through.
Ø Operational Excellence: IVRS prides itself in achieving the highest level of quality and discipline in work. This is achieved through a focus on results and remaining centered on improving outcomes, building strong leaders and enhancing organizational effectiveness.